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Q: When is the pre-order dispatch date?

Your pre-order is scheduled to be dispatched between 6-8 weeks from your order being placed. Please note this is an estimated timeframe and not a guaranteed delivery date. Actual dispatch may vary due to production schedules, supplier availability, or other unforeseen circumstances. The estimated delivery date shown in your confirmation email may be updated if necessary, and we will keep you informed of any changes.

Bring the Moroccan Hammam ritual to your space.

There is a reason the hammam has endured for centuries.

Not because it is complicated. Because it works. A handful of pure ingredients, a simple ritual, and skin that is completely transformed. Guests don't forget that feeling.

Maison Zee brings that experience, authentic, sensorial, deeply effective, to spas, hotels, wellness retreats and concept stores that believe bodycare should be more than a transaction.

Who we work with :

We partner with spaces that care about what they put on their shelves and their treatment tables:

Spas & hammam studios : offer clients an authentic Moroccan body ritual with products that perform as beautifully as they look.

Boutique hotels : elevate your guest experience with in-room and spa amenities rooted in one of the world's oldest wellness traditions.

Wellness retreats : complement your programmes with a body ritual that is grounding, intentional and genuinely transformative.

Concept stores & boutiques : stock a brand with a real story, a distinct aesthetic, and products your customers will come back for.

What you receive

Wholesale access to the full Maison Zee range, professionally packaged, authentically sourced, and ready for retail or treatment use. Brand support materials and product education are included so your team can speak to the ritual with confidence.

We keep it simple. No minimum order pressure. No complex onboarding. Just great products and a partnership that works for your space.

Let's talk

If Maison Zee feels like the right fit for your space, we'd love to hear from you.

Email Zahra directly at zahra.lachgar@maisonzee.com with a brief note about your space and what you're looking for. We'll come back to you within 48 hours.

We believe bodycare should be experienced as ritual, not routine. We're looking for partners who believe the same.

Need help?

Frequently Asked Questions

When is the dispatch date?

When is the pre-order dispatch date?

Your pre-order is scheduled to be dispatched between 6-8 weeks from your order being placed. Please note this is an estimated timeframe and not a guaranteed delivery date. Actual dispatch may vary due to production schedules, supplier availability, or other unforeseen circumstances. The estimated delivery date shown in your confirmation email may be updated if necessary, and we will keep you informed of any changes.

Refund policy on pre-order

If you change your mind about a pre-order, you may request a refund within 3 days of placing your order. To do so, please email us at orders@maisonzee.com with your order number and refund request. Once approved, your refund will be issued to your original payment method.

Please note: after the 7-day window, pre-orders are not eligible for a refund as they are made to secure limited small-batch production. All non pre-order purchases are eligible for store credit only.

What about shipping delays?

At Maison Zee, we work closely with our partners and logistics teams to ensure your order reaches you as smoothly and quickly as possible. However, occasional delays may occur due to production schedules, customs, courier issues, or other circumstances outside of our control.

Should there be any delay to your shipment, we will do our best to keep you informed and updated along the way. Please note that shipping timeframes provided at checkout are estimates and not guaranteed delivery dates.

We truly appreciate your patience and understanding; as a small brand creating limited-batch products in Morocco, occasional delays can happen, but your order is always crafted and handled with care.